Cloud communications or better known as cloud PBX system is surely a blessing for starting businesses. It allows you to deploy a high end telephone system without the high end prices while unifying almost all communication forms reducing your monthly cost. Basically the technology works over the servers of the internet telephony provider, its virtual and hosted nature paved way for amazing features and flexibility that will surely assist you in developing your business.
Access from everywhere -- Capitalizing on the virtual nature of cloud PBX the system will let you access your phone system from anywhere you are. Using an analog telephone adapter you can easily plug it into any computer and transform as part of your enterprise while still use the same number, same goes for computer based soft phones you just need to log in using the details from your subscription and instantly make and receive voice calls no matter where you are.
You can further enjoy the accessibility of cloud PBX systems via mobile integration, using your smart phone's wireless connectivity your mobile can act as part of your enterprise PBX meaning you can receive transfer and do almost anything you can if you are in your office without having any additional cost to you since this feature is often a standard in your subscription. This also means that your clients can call you from the same extension number in your office and receive it from anywhere you are whether via your mobile or home computer.
Unified Communication -- Cloud PBX systems also have the ability to unify communications into a single medium. Voice and data will now be joined over a single internet connection to reduce cost and by utilizing the system data like fax and voice mails can be received and viewed through your email creating a central place for communication that will facilitate work efficiency and better service.
High End PBX system -- Like expensive traditional phone systems, cloud PBX lets you enjoy the benefits of a reliable and feature rich telephones. The system can be program into sub level menus with an automated receptionist so callers can be directed to the right person or dial directly through dial by extension and by name directories. Call screenings are also possible, you can set the system you to give you a heads up who is calling and gives you the choice to accept, reject or transfer the call accordingly.
There are a whole bunch of other features like website integration, call queue, messages on hold, trivia on hold, high definition conference calls and a whole lot more.
David Clarkson is a well versed telecommunication engineer with years of background in the industry, In his experience the demand of structuring internal and external communications for small to large scale businesses was perfectly solved by cloud PBX technology and has recommended it since then.
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